The hotel has been the site of a number of important political meetings. In 1949 Roy Welensky organised a conference there to discuss the creation of the Federation of Rhodesia and Nyasaland, and in 1963, the Victoria Falls Conference at the hotel led to the breakup of the federation.
In 2022, the Anglican Church of the Province of Central Africa presented an award to the hotel for its stewardship of its in-house chapel, where weekly masses are held in addition to special services such as weddings.[2]